Cancellation & Refund Policy

CANCELLATION & REFUND POLICY

"We aim to provide the best quality products to our customers."

1. Cancellation Policy:

- Orders can only be cancelled before dispatch,
- Once dispatched, cancellation requests cannot be processed.

2. Refund Policy:

- If the product is damaged or defective, you are eligible for a refund or replacement within 7 days of delivery.
- Refunds will be initiated to the original payment method within 7-10 working days.

3. Return Process:

- To initiate a return/refund, contact us via email or phone.
- The product must be returned in its original packaging with the invoice.

Return and refund

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